Program Manager
Description:
As a Software Engineering Project Manager, you will be responsible for managing programs, schedules and execution for a large, globally distributed projects. The candidate will work in close collaboration with various cross-functional engineering teams and be part of verint PMO group.
Principal Duties and Essential Responsibilities:
- Drive project development, managing scope of work, schedule, and budget
- Identify and prioritize project tasks and risks
- Understand and communicate complex, technical, engineering issues
- Coordinate project reviews, communicating project status and top engineering issues to project team and management
- Facilitate and coordinate the different development life cycle processes to ensure meeting project goals
- Facilitate the Scrum of Scrum master role
Requirements:
- 5+ years of combined experience in engineering and project management of complex systems
- Bachelor’s degree in a related field or equivalent experience
- Very strong understanding and experience in agile principles and execution techniques
- Experience working with JIRA - must
- Detailed knowledge and understanding of product development processes
- Detailed project tracking and track record of meeting deliverables
- Strong technical background
- Excellent communication, organizational and leadership skills
- Ability to filter and distill relevant information for the right audience
- Self-motivated and proactive with demonstrated creative and critical thinking skills
- Understands and deals well with rapid development cycles, remains flexible and calm in the face of ambiguity
Preferred Requirements:
- Contact Center industry experience
- PMP or SAFe certification, big plus