System integration Team Leader

Israel, Herzliya / Job ID: 82.D03


ACE Labs is a cutting edge innovation center powered by Verint. Our team delivers sophisticated security and intelligence solutions designed to enable a safer world.

 We are looking for a charismatic & experienced System Integration Team Leader for a team who is a key function in our delivery flow, starting with working closely with R&D to integrate new features into the product, provide technical support to relevant teams (e.g. presale, QA & R&D) and later on, deliver the solution & provide technical support to our customers.

Principal Duties and Essential Responsibilities:

  • Lead the System Integration team in our dynamic and challenging environment.
  • Plan & manage team tasks (both short & long term).
  • Work closely with customer success & delivery teams for successful customer experience.
  • Demonstrate significant understanding of the product architectures of the entire solution. 
  • Drive the team to provide professional customer service to our customers.
  • Translate and manage complex technical issues through strong collaboration across teams


·        2+ years of managerial experience as a Team Leader or equivalent technical management.

·        experience with team building

·        2+ years of Tier 3 technical support, software integration, post-sale or R&D experience in a software company;

·        Highly motivated with an ability to execute independently

·        Strong written and verbal communication skills

·        Technical troubleshooting and debugging skills, ability to function as technical lead

·        Customer facing experience

·        Ability to travel abroad (20%)

Required technologies:

·        Unix/Linux/Ubuntu - admin level

·        Virtualization (Vmware, vbox)

·        Networking (subneting, routing, Iptables)

·        Understanding the cellular technology (advantage)

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